By FZ Abschleppdienst, Korntal-Münchingen. Last updated:
In short
Pull over as far to the right as possible onto the hard shoulder, switch on your hazard lights and put on your hi-vis vest. Everyone gets out on the right-hand side, away from traffic, and goes behind the crash barrier. Only then call for help, giving the motorway, the direction of travel and the last junction.
The first few seconds
As soon as you notice something is wrong:
- Switch on your hazard lights
- Roll onto the hard shoulder or into an emergency lay-by, as far to the right as possible
- Turn the wheels to the right, apply the handbrake
- Put on your hi-vis vest while you are still in the car
Get out of the car and behind the crash barrier
Everyone gets out on the right-hand side, away from moving traffic. Children first. You are safest behind the crash barrier, not in the car or in front of it.
Set up the warning triangle
Only set up the warning triangle if you can do so safely. Walk behind the crash barrier against the direction of traffic and carry the triangle in front of you. On the motorway it needs to be much further back than in town. As a guide, the marker posts at the roadside are 50 metres apart.
Call for help and give your location
To find you, we need:
- The motorway, for example A81 or A8
- The direction of travel, for example towards Heilbronn or towards Singen
- The last junction or the kilometre marker on the crash barrier
- Or your location via WhatsApp
Do not tow it yourself
If you tow a broken-down vehicle on the motorway, you must leave the motorway at the next exit. Driving onto the motorway with a tow rope or tow bar is prohibited. It is safer to call a towing service that loads your vehicle onto its truck.
We are close to the A81
Our yard in Korntal is around 2 kilometres as the crow flies from the Stuttgart-Zuffenhausen junction. We help on the A81, the A8 and at the Leonberg interchange, around the clock.