By FZ Abschleppdienst, Korntal-Münchingen. Last updated:
In short
Where possible, electric cars should be transported on a trailer or flatbed, not with the drive wheels turning. Many manufacturers prohibit towing with a rope or tow bar, or only allow it over short distances at low speed. The owner's manual tells you what applies to your model.
Why not just use a tow bar?
On many electric cars, the motor is permanently connected to the drive wheels. If the wheels turn while the car is being towed, the motor can generate electricity and overload components. That is why many manufacturers require the car to be transported with the drive wheels lifted or entirely on a flatbed.
What the owner's manual says
Check the following before towing:
- Whether the vehicle may be towed, and how far
- How to switch on transport or tow mode
- Where the towing eye is
- How to release the parking lock if the 12-volt battery is flat
If the 12-volt battery is flat
An electric car also has a small 12-volt battery for the control units, doors and lights. If it is flat, the car often cannot be unlocked or switched on, even though the high-voltage battery is charged. The manufacturer specifies whether a jump start is possible.
After an accident
If the high-voltage battery is damaged, it can still heat up some time later. Keep your distance if there is smoke, hissing or an unusual smell, and call 112.
Tell us on the phone that it is an electric car and whether the battery may have been damaged. Then we can plan the transport and where to park the car accordingly.
How we transport electric cars
We load electric and hybrid vehicles onto the trailer and secure them with straps, following the manufacturer's instructions. Tell us the make and model on the phone.